Abbi is looking for you: Client Solutions Manager!

You have a commercial drive and ensure that our customers get the perfect chat solution for their customer feedback, marketing activation and customer service issues.

Abbi Insights, Breda (NL) - Be Conversational

Abbi helps organisations to strengthen the bond with their audience by using smart mobile technology creatively to create innovative interaction. Abbi is mobile first, because we believe that the best way to achieve this is to spark conversation at the right time.

With mobile chat technology, Abbi starts the conversation in the look and feel of our customers. In doing so, we go further than just asking questions. Abbi offers direct solutions to the questions and wishes of your target group. Abbi does this by conducting a very focused and personal chat conversation, where feedback is immediately converted into action. In this way, Abbi can resolve customer wishes in one continuous chat, but also initiate and complete orders and payments. The Abbi team thus offers smart, creative, and innovative solutions based on conversational technology developed in-house. 

Would you like to work for a fast-growing scale-up where you have a direct influence on the result and success?

Your role

As a Client Solutions Manager at Abbi, your daily task is to find, enthuse and contract customers whom you advise on the smart deployment of chatbot technology in market research, marketing activation and customer service processes. Together with them, you identify where chatbots can add value and translate this value into commercial proposals with concrete customer solutions.

As a team player, you are part of an enthusiastic team of expert professionals with whom you coordinate the envisaged solutions. It is therefore important that you have an affinity with technology and its application in (service) processes.

What do we expect from our new colleague?

• An entrepreneurial team player and self-starter.
• At least 3 years of sales experience on the cutting edge of business and IT and ready for a next step with at least more responsibility and room to grow 'entrepreneurially'.
• Bachelor's degree or higher.
• You have a good process-oriented and analytical insight.
• You have an affinity with technology and its deployment in service processes and you are curious about the latest developments in the field of conversational technology.
• You have good communication skills, and you dare to challenge customers.
• You are result and customer oriented.
• You must be able to identify with our brand values: Abbi is smart, innovative, involved, and creative!

What can Abbi offer you?

• A great job in a young fast-growing innovative company that helps clients, often together with strong business partners, with innovative research services, marketing activation and customer service solutions.
• You work in a small team, in which your input is valuable and your work immediately visible.
• An informal setting in which you take your own responsibility.
• A flat organisation in which a passionate, enthusiastic team works based on mutual trust.
• Abbi is located at Bond Park in Breda, a unique concept for working and living in an inspiring dynamic environment.
• Plenty of opportunities to develop yourself with a lot of room for your initiatives and ideas, whether you work at Abbi for a week, month, or year.
• Market-based primary and secondary employment conditions.
• Daily fresh fruit and a tasty lunch.
• And... of course... the possibility to work (partly) from home, to arrange your time flexibly.

Apply now! 

Have you become enthusiastic about this role? Then apply by sending your (up-to-date) CV and motivation to: info@abbi-insights.com.

If we see opportunities for you within Abbi, we will invite you for an introduction. 

More information about Abbi Insights: www.abbi-insights.com. If you have questions about the role or organisation, please contact Marco Wolters (+31 (0)6 29 53 84 28).

We look forward to your response!