Respond directly to current events

Traditional questionnaires are often impersonal, boring, and time-consuming, leading to respondent frustration and decreasing response rates. By using chat technology, Abbi takes away those frustrations. No more long, boring questionnaires, but short, interactive chat surveys with a personal touch. Simply activate the chats via the channel that best suits your target group, whether that is an SMS, e-mail, or social media channel. By integrating known customer data in the dialogue, you address your target group personally and only ask questions that apply to them. Optimise the customer experience by not only asking questions, but also providing relevant information or even a commercial offer in return. Because when the customer is happy, you are happy too.

In addition, organisations increasingly feel the need to gather the opinions of their target group immediately in order to make effective choices or directly anticipate on current events. Traditional research methods are often slow, because of this the results cannot be collected in time or are already outdated when delivered. With Abbi's quick polls, which are preferably activated via SMS messages for a quick response, this is a thing of the past and you will have all the insights you need within 48 hours. Via a live report, you can even watch the results in real time.

Want to know more?

Call or e-mail Ine Polak. She will be happy to tell you more about the possibilities.

+31 (0)76 2013100